Questions referring agents ask
Do you personally work with referred clients, or does a team member take them?
I do, personally. When you refer to KingRealtor757 your client works directly with me and my wife and business partner Chrissy — not a rotating team of junior agents. I take the first call, I show the homes, I negotiate and I attend closing. If I’m ever unavailable for a specific showing, Chrissy covers it, and your client will already know her.
What is your referral fee?
25% of my side’s gross commission, on buyer and seller referrals alike, paid broker-to-broker at closing under a written referral agreement between your brokerage and Berkshire Hathaway HomeServices RW Towne Realty. If the client doesn’t close, no fee is owed in either direction.
How quickly will you contact my client?
Within 24 hours of receiving the referral, by phone first and then in writing. You’ll get an acknowledgment from me the same day the referral comes in, before I contact them.
How will you keep me updated?
A weekly update by email or text for as long as your client is active, plus a note at each milestone — showings, offer, contract, inspection, appraisal and closing. If the client pauses, changes cities or decides to rent, you hear it from me first.
Do I need to be a Berkshire Hathaway HomeServices agent to refer?
No. I’m part of the BHHS global referral network, but any licensed agent from any brokerage, in any state or country, can refer under a standard broker-to-broker referral agreement.
Which cities do you cover?
All of Hampton Roads: Virginia Beach, Norfolk, Chesapeake, Suffolk, Portsmouth, Hampton, Newport News and Poquoson. My record is 139 closings in Virginia Beach, 99 in Chesapeake, 96 in Norfolk, 51 in Hampton, 20 in Suffolk, 15 in Portsmouth and 8 on the upper Peninsula. If your client doesn’t know which city fits yet, that is a normal first conversation.
My client is military and using a VA loan. Is that a problem?
It’s the center of my practice. 189 of my 428 MLS transactions — 44.2% — were VA-financed, four times the national rate, and I’m a Navy veteran who moved here on orders myself. VA appraisal condition items, the condo approval list, entitlement restoration and funding-fee exemptions are things I handle every month.
Can you handle a waterfront or luxury referral?
Yes. My record includes 70 waterfront closings totalling $28.1 million, 11 closings at or above $750,000 and five above $1 million, in Bay Island, Great Neck, Alanton, East Beach, the Shore Drive corridor, Salt Ponds and Pungo. I’m a Berkshire Hathaway HomeServices Luxury Collection Specialist.
What happens to my client relationship after the transaction?
It stays yours. When your client leaves Hampton Roads I refer them back to you, and I don’t market to referred clients for business outside this market. Most of my referral relationships run in both directions over several PCS cycles.
How can I verify your record before I refer?
Three ways in about five minutes: my Virginia license #0225211050 at DPOR, my 117 Google reviews at a 5.0 average, and the full transaction study on this site, where every one of my 441 closings since 2014 is analyzed with methodology. Any agent with REIN MLS access can pull the same production report and confirm it.